Shipping policy
Items shipped by Verified Suppliers:
Most items ship free from our Verified Suppliers (look for the Free Delivery badge).
When mixing items from different suppliers, you’ll only pay shipping on items without the badge — shown clearly at checkout and on the product page.
Items Sold & Shipped by Garden Warehouse Direct:
Dispatch Schedule:
- Same-day Dispatch: Monday to Friday, between 8 am and 3 pm (excluding bank holidays).
- Next Business Day Dispatch: Orders placed outside these hours hit the road on the next business day.
- Standard Dispatch: Some products have 48 hour or longer dispatch times, we'll always let you know this on the product page and cart.
Our delivery fees are determined by how much you spend:
🚚 Express Shipping (2 to 3 business days) - Royal Mail Tracked 48, EvRi Tracked Standard
- £30 and up - Free Shipping
- £20 and up - £1.99
- £0 and up - £2.99
🚀 Premium One-Day (1 business day) - Royal Mail Tracked 24, EvRi Tracked Next Day, DPD Tracked Next Day
- £30 and up - £2.99
- £20 and up - £3.99
- £0 and up - £4.99
Additional Info:
- Bulky Item Fees: Some postcodes might have extra fees for bulky items.
- Handling Times: Certain items may need extra time before they're dispatched, and we'll let you know on the product page.
- Delivery Times Disclaimer: While we strive to meet delivery estimates, please note that delivery times are not guaranteed. However, if you opt for a faster shipping option and your package doesn't arrive within the specified timeframe, we've got your back! We'll refund the price difference between the shipping options. Your satisfaction is our priority!
Got it? We're all about keeping it simple and transparent! 🚚💨