multiple ways to pay
within 30 days
by phone or email
on orders £30+
Delivery Information
What are your delivery fees?
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Dispatch Schedule:
- Same-day Dispatch: Monday to Friday, between 8 am and 3 pm (excluding bank holidays).
- Next Business Day Dispatch: Orders placed outside these hours hit the road on the next business day.
- Standard Dispatch: Some products have 48 hour or longer dispatch times, we'll always let you know this on the product page and cart.
Our delivery fees are determined by how much you spend:
🚚 Express Shipping (2 to 3 business days*) - Royal Mail Tracked 48, EvRi Standard
- £30 and up - Free Shipping
- £20 and up - £1.99
- £0 and up - £2.99
🚀 Premium One-Day (1 business day*) - Royal Mail Tracked 24, EvRi Next Day, DPD Next Day
- £30 and up - £1.99
- £20 and up - £2.99
- £0 and up - £3.99
*All delivery speeds shown are after dispatch, and are not guaranteed. If you select premium shipping and your item arrives late, we'll refund the difference.
Additional Info:
- Bulky Item Fees: Some postcodes might have extra fees for bulky items.
- Handling Times: Certain items may need extra time before they're dispatched, and we'll let you know on the product page.
- Delivery Times Disclaimer: While we strive to meet delivery estimates, please note that delivery times are not guaranteed. However, if you opt for a faster shipping option and your package doesn't arrive within the specified timeframe, we've got your back! We'll refund the price difference between the shipping options. Your satisfaction is our priority!
Got it? We're all about keeping it simple and transparent! 🚚💨
What delivery service do you use?
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Delivery Options: When you shop with us, you pick the delivery speed that suits you best.
Couriers We Use:
- Royal Mail: Most of our items hop on board with Royal Mail for a speedy journey to your doorstep.
- EvRi: If your item is taller than 60 cm, we might choose EvRi to handle the job.
- Verified Suppliers: Some bulky items or those straight from our Verified Suppliers may use different couriers.
Adapting to Postal Strikes: If there's a postal strike causing delays, we'll switch to alternative couriers to make sure your package still reaches you on time.
Easy peasy! Your goodies are in good hands. 📦✨
What is your delivery coverage area?
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We currently deliver to all UK postcodes; including;
- England
- Scotland
- Scottish Highlands and Islands
- Wales
- Northern Ireland
- Isle of Man
- Isles of Scilly
- Channel Islands
- BFPO
Some postcodes will incur an additional fee. Some bulky items can only be delivered to the UK mainland.
If you have any questions about our coverage area, contact us.
Do you offer international delivery?
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At the moment, we're focusing on delivering joy to our domestic customers. Unfortunately, we do not currently offer international delivery. We appreciate your understanding and hope to expand our shipping reach in the future! 🌍🚫
Delivery was as promised. Satisfaction all round.
Thank you
— Ronald Woodward
A good price-cheaper than amazon and delivered within a couple of days.
— Barnaby Cole
Great products and fantastic service.
The initial goods I ordered were despatched very promptly and I was very satisfied with the items.
— Philippa Waterhouse