Contact

Check our FAQs

The fastest way to get an answer to your query is to check if it's been answered in our frequently asked questions.

Send a message

Fill out the form below with your message and someone from our team will respond soon.

Our details

Company Name: Garden Warehouse Direct LTD
Company Registration Number: 15516594

Email: hello@gardenwarehousedirect.com

Our address

Garden Warehouse Direct LTD

128 City Road,

London,

United Kingdom,

EC1V 2NX

Please note that returns sent to this address cannot be refunded or processed. Kindly contact our customer service team to initiate the return process. We're here to assist you at every stage.

Return portal

Hours of operation

📧 Email Support

Monday - Thursday: 9 am - 3 pm GMT (response within 2 hours)
Friday: 9 am - 2 pm GMT (response within 2 hours)
Saturday - Sunday: Response within 24 hours.

🏭 Warehouse

Monday - Thursday: 8:30 am - 5 pm GMT
Friday: 9 am - 4 pm GMT
Saturday - Sunday: Closed