How do I use my return barcode?

πŸ“¦ Return Process Made Easy

Returning an item is a breeze with our simple process:

  1. Approval and Barcode: Once your return is approved, we'll send you a barcode via email. This barcode can be conveniently scanned at any EvRi Parcel Shop.

  2. Locate Your Nearest EvRi Parcel Shop: Find the nearest EvRi Parcel Shop using our locator tool.

  3. Barcode Validity: Your barcode will be valid for 30 days, but it must be scanned before the return period for your order ends.

  4. Single Barcode per Order: Please note that only one pre-paid barcode will be issued per order, unless your order was sent in multiple packages.

  5. Packaging: Ensure your item is securely packaged and sealed before taking it to the parcel shop. We recommend using the original packaging for safe transportation.

With these steps, returning your item is quick and hassle-free! If you have any questions or need assistance, feel free to reach out to our friendly customer service team. We're here to help make your shopping experience as smooth as possible! πŸ›οΈβœ¨


If any information in this answer is out of date, please let us know via the contact form below.

Still need help?

Contact form