Dispatch Schedule:
- Same-day Dispatch: Monday to Friday, between 8 am and 3 pm (excluding bank holidays).
- Next Business Day Dispatch: Orders placed outside these hours hit the road on the next business day.
- Standard Dispatch: Some products have 48 hour or longer dispatch times, we'll always let you know this on the product page and cart.
Our delivery fees are determined by how much you spend:
🚚 Express Shipping (2 to 3 business days*) - Royal Mail Tracked 48, EvRi Standard
- £30 and up - Free Shipping
- £20 and up - £1.99
- £0 and up - £2.99
🚀 Premium One-Day (1 business day*) - Royal Mail Tracked 24, EvRi Next Day, DPD Next Day
- £30 and up - £1.99
- £20 and up - £2.99
- £0 and up - £3.99
*All delivery speeds shown are after dispatch, and are not guaranteed. If you select premium shipping and your item arrives late, we'll refund the difference.
Additional Info:
- Bulky Item Fees: Some postcodes might have extra fees for bulky items.
- Handling Times: Certain items may need extra time before they're dispatched, and we'll let you know on the product page.
- Delivery Times Disclaimer: While we strive to meet delivery estimates, please note that delivery times are not guaranteed. However, if you opt for a faster shipping option and your package doesn't arrive within the specified timeframe, we've got your back! We'll refund the price difference between the shipping options. Your satisfaction is our priority!
Got it? We're all about keeping it simple and transparent! 🚚💨
--
If any information in this answer is out of date, please let us know via the contact form below.