My delivery hasn't arrived.

πŸ“¦ Delivery Delay? We're Here to Help!

We're sorry to hear that your order hasn't arrived as expected. While 99% of our deliveries make it to our customers right on time, we understand that occasional hiccups can occur during the logistics journey.

If it's been more than three days since your expected delivery date, please don't hesitate to take action:

  1. Contact Us: Simply reply to your order confirmation email or shoot us a message at

  2. Our Action Plan: We'll swiftly get in touch with our delivery courier to track down your parcel and sort out the situation.

  3. Replacement Arrangement: Rest assured, if needed, we'll arrange for a replacement to be sent out to you ASAP.

Your satisfaction is our top priority, and we're committed to making things right! If you have any questions or concerns, feel free to reach out. We're here to help! πŸššπŸ”


If any information in this answer is out of date, please let us know via the contact form below.

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