What is your refund policy?

๐ŸŒฟ Easy Returns at Garden Warehouse Direct!

Enjoy our hassle-free 30-day return policy! If your item is unused, in its original packaging, and you have the receipt, you're good to go.

For detailed information, check out our full returns policy here.

Need to start a return? Use our user-friendly self-service portal.

๐ŸŒผ Damaged or Defective Items?
Inspect your order upon arrival and contact us immediately for assistance. If you have purchased out of season items, please inspect your item before storing it.

๐Ÿšซ Exceptions:
Certain items like perishables, custom orders, and beauty products can't be returned. Sale items and gift cards are final sale. Garden structures such as sheds or playhouses must not be assembled.

๐Ÿ”„ Exchanges:
Return and reorder for a quick exchange.

๐Ÿ’ฐ Refunds:
Expect a refund within 10 business days after we receive and approve your return.



If any information in this answer is out of date, please let us know via the contact form below.

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