How do I return an item?

πŸ“¦ Easy Returns Made Simple!

If you need to return an item within 30 days of purchase, we've got you covered with our hassle-free self-service portal. Here's how it works:

  1. Access the Portal: Simply enter the email address you used to place your order, and we'll send you a code to login securely.

  2. Request Return: Once logged in, find the order you'd like to return and click 'Request Return'.

  3. Follow the Steps: We'll guide you through the return process step by step, making it a breeze to get everything sorted.

  4. Return In-Person: Once your return request is approved, we'll email you a barcode. Just pop into any Evri Parcel Shop and scan the barcode for a smooth return experience.

Please note: Bulky items and items from our Verified Suppliers may have a different returns process. If you're returning one of these items, please contact our customer service team for assistance.

And that's it! πŸŽ‰ Your return will be assessed according to our refund policy, ensuring fairness and transparency every step of the way. If you have any questions or need further assistance, don't hesitate to reach out. We're here to help! πŸ›οΈβœ¨


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